Althian Clinical Research ("Althian", "we", "us", or "our") is a boutique Contract Research Organization based in Monterrey, México. This Privacy Policy explains how we collect, use, and protect information when you visit our website at althian.com or contact us in connection with our clinical research services. By using this website, you agree to the practices described in this policy.
Information We Collect
When you contact us through our website, we may collect your name, email address, phone number, company name, and the content of your message. We may also collect professional information such as your role and the nature of your clinical research inquiry when provided voluntarily. In addition, our website automatically collects certain technical information including your IP address, browser type, and pages visited through standard analytics tools.
How We Use Your Information
We use the information we collect to respond to your inquiries, communicate with you about our services, and evaluate potential business relationships or collaborations. We also use aggregated technical data to improve our website and understand how visitors interact with it. We do not use your information for advertising or marketing purposes beyond responding to your direct inquiry.
Clinical Trial Data
Althian operates as a Contract Research Organization. Data collected in connection with clinical trials — including data relating to study participants, investigators, and sponsors — is governed by the applicable study protocol, sponsor agreements, applicable Mexican law including NOM-012-SSA3-2012, and international standards including ICH-GCP. This Privacy Policy does not apply to clinical trial data, which is handled in accordance with those governing documents and regulations.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business, subject to confidentiality obligations. We may also disclose information when required by law or to protect our legal rights.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact and inquiry information is typically retained for a period of up to three years, after which it is securely deleted.
Cookies and Analytics
Our website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. You may disable cookies through your browser settings, although this may affect certain features of the website. We do not use cookies for advertising or marketing purposes.
Your Rights
Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information subject to applicable legal obligations, or withdraw consent for processing where consent is the legal basis. To exercise any of these rights, please contact us using the details provided below.
Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date of the most recent revision is indicated at the top of this page. We encourage you to review this policy periodically.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at [email protected] or write to us at Modesto Arreola 2856, Deportivo Obispado, 64040 Monterrey, Nuevo León, México.